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Standard Returns Policy
Returns can be arranged via www.mamaluuexpress.com in a single, easy step.
Returns are subject to the Mama Luu Express Sales and Refunds Policy. You may submit a return request within 14 days of receiving your item(s).
If you would like to return your order, or specific items from it, please use our Contact Us page to reach our support team. Be sure to include the following details:
- Your order number or ID.
- Your full billing address.
- A contact phone number.
Once we receive your request, we will provide you with a return authorization number and further instructions.
Flexible shipping
We offer a range of shipping options our customers love. We partner with trusted local and international couriers to provide the ideal balance of competitive pricing, flexible delivery times, and reliable, fast service without compromising on speed or quality of delivery.
Payment Methods
We offer customers a wide variety of payment methods that are secure, reliable, and flexible.
At Mama Luu Express, we partner with leading global and local payment platforms that support businesses of all sizes. Our payment systems are designed to provide a smooth, trusted checkout experience and to power great commerce interactions worldwide.
Get answers to all your questions you might have
We’re happy to answer any questions you may have about our online services.
Our customer support team is available:
Monday to Friday
09:00 to 21:00 (UTC +2)
Feel free to reach out — we’re here to help!